What is the difference between a back-office role and a POS role?

Back-office roles (Admin/Manager/Staff) control access to the Dashboard. POS roles (Owner/Manager/Cashier/Staff + custom) control what staff can do at the terminal. A person can have different roles in each app.

How do I revoke access when a staff member leaves?

Deactivate their staff profile (which blocks POS PIN login) and, if they had Dashboard access, delete or deactivate their back-office user account.

Users & permissions

Available

Control exactly who can see and do what in the Dashboard — create back-office logins, assign roles, and limit each user to only the locations they manage.

What it does

Three back-office roles: Admin (all locations, all features), Manager (assigned locations, daily operations), Staff (limited/operational view only).
Create and edit users: email, name, role, and assigned locations; admin-only management.
Location assignment: managers and staff see only their assigned outlets; admins see all.
POS roles and PINs are a separate layer managed under Staff Profiles and Roster configuration.

FAQ

No — user management is admin-only. Managers cannot create, edit, or delete back-office user accounts.

Locations & multi-outlet
Roster & scheduling
Audit log

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Users & permissions

What it does

FAQ

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