How do I add a new void reason?

Go to POS Settings → Void Reasons and add a new entry. It becomes available immediately on that location's void modal.

Is the logo the same across all locations?

No — receipt settings are per-location, so each outlet can have its own logo and contact details.

Available

Tailor receipts with your logo and contact details, configure lock and clock-in rules, and customise the reason-code lists staff see every day.

Receipt builder: upload a logo, add address, phone, website, and a footer message; toggle order number, date/time, and staff name on or off.
Lock & attendance rules: require clock-in, set auto-lock after check close or KDS send, and configure idle timeout.
Configurable reason lists: void, discount, comp, and refund reason codes; guest types (with emoji); allergen and dietary tags.
Settings are per-location so each venue can have its own branding and rules.

Yes — in Receipt Settings, enter the address, phone, and website; they will appear on every printed and digital receipt for that location.

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