What's the difference between Send and Fire?

**Send** dispatches items to the kitchen as tickets. With coursing on, later courses can be **held** and **Fired** when you're ready; without coursing, Send fires immediately.

Can a cashier void an item?

Only if their role has the void permission. Otherwise the POS prompts for a manager PIN, which authorizes that single action and records who approved it.

Orders & coursing

Q: How do I split a check?

Open the order, tap **Split Check** in the action bar, then tap items into each new check and distribute covers. Each split becomes its own payable check.

Available

Take an order, group items into courses, fire them to the kitchen, and keep the check accurate from first tap to charge.

What it does

Start an order from a table or as a quick takeaway, with guest count by type.
Add items with modifiers, notes and per-line quantity; identical lines merge automatically.
Group items into courses and Send / Fire them to kitchen stations (or send all at once when coursing is off).
Split, merge and transfer checks; apply percent/fixed/comp discounts (manager PIN if required).
Void and refund with reason codes; everything auto-saves and is audit-logged.

Visual walkthrough

FAQ

Open the order, tap Split Check in the action bar, then tap items into each new check and distribute covers. Each split becomes its own payable check.

Payments & splitting
Tables & floor plan

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Orders & coursing

What it does

Visual walkthrough

FAQ

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